Question 1

Are exterior cleaning services affected by weather delays?

Accepted Answer

Typically, exterior cleaning services are not significantly affected by weather delays. Most tasks can proceed even in rainy conditions. For roof treatments, as long as rainfall remains below 5-10mm on the scheduled day, we can proceed as planned. However, if temperatures drop below freezing, we may need to postpone the service. If rescheduling becomes necessary for any reason, we will promptly inform you.

Question 2

Are the cleaning solutions safe for children and pets?

Accepted Answer

We can assure you that the solution is pet-friendly and poses no harm to your children or pets. If you’re familiar with “30-second cleaner,” our solution operates similarly, actively removing organic growth during application and subsequently biodegrading after a short period of time. Additionally, our technicians take precautionary steps to protect your plants and belongings before the cleaning process begins.

Question 3

Is it necessary for me to be home during the service?

Accepted Answer

While it’s not required for you to be home during the appointment, many clients find it beneficial for direct communication with our technicians. At our company, we prioritize both service excellence and clear communication. If you are home, our technicians will provide an explanation of the process before beginning the work. Moreover, at the conclusion of the service, our technicians conduct a walkthrough with you to ensure your complete satisfaction. If you’re unable to be home, don’t worry; we can still carry out the work efficiently. In such cases, we’ll send you a list of necessary preparations based on the services requested. Additionally, we’ll provide you with a designated start time for the cleaning appointments.

Question 4

Are you licensed? Insured?

Accepted Answer

Yes, we are fully licensed and insured. We are in good standing with WorkSafe BC, and have $5,000,000 in liability insurance.

Question 5

What if I still see moss on my roof after treatment?

Accepted Answer

After moss treatment, it typically takes between 2-6 months for all of the moss to release and fall off your roof. This process can be influenced by factors such as wind and rainfall, which aid in the natural removal of moss. During treatment, the moss and organic growth are killed off within the first minute, often resulting in the moss initially turning white (although it may revert to its original color over time). If you still notice moss on your roof after three months, we recommend reaching out to us for a follow-up inspection. We’ll assess the situation and determine if a second treatment is necessary to ensure your roof remains clean and moss-free.

Question 6

How do you clean windows with a water-fed pole?

Accepted Answer

When utilizing a water fed pole for window cleaning, our team employs high-quality fiberglass poles that extend up to 40 feet in length. These poles allow us to reach and clean windows on upper floors or otherwise difficult-to-access areas without the need for ladders or scaffolding, ensuring both efficiency and safety. The exterior surfaces of the windows and window frames are washed using these poles, which are equipped with bristled brushes specifically designed for effective cleaning. The windows are thoroughly rinsed with deionized water, which prevents mineral deposits from causing streaks on the glass, leaving behind a crystal-clear finish. Overall, our water fed pole method offers a convenient and effective solution for achieving sparkling clean windows while prioritizing safety and quality.

We offer dependable, full-service washing solutions and top-quality window cleaning, gutter cleaning, roof moss removal, and pressure washing in Victoria.

Quality Equipment

Highly Trained Staff

Effective Service

Services offered

Roof Moss Removal

Exterior & Interior Window Cleaning

Gutter Cleaning

Pressure Washing Areas Like Driveways

Holiday Exterior Lights

Residential Exterior Painting

Our Work

About Us

Frequently Asked Questions

Are exterior cleaning services affected by weather delays?

Are the cleaning solutions safe for children and pets?

Is it necessary for me to be home during the service?

Are you licensed? Insured?

What if I still see moss on my roof after treatment?

How do you clean windows with a water-fed pole?

Request a Quote

A simple approach that puts you first

Clear communication

Reliable scheduling

Quality results

We offer dependable, full-service washing solutions and top-quality window cleaning, gutter cleaning, roof moss removal, and pressure washing in Victoria.

Our specialties

Quality Equipment

Highly Trained Staff

Effective Service

Services offered

Roof Moss Removal

Exterior & Interior Window Cleaning

Gutter Cleaning

Pressure Washing Areas Like Driveways

Holiday Exterior Lights

Residential Exterior Painting

Kind words from neighbours

Our Work

About Us

Frequently Asked Questions

Question

Are exterior cleaning services affected by weather delays?

Question

Are the cleaning solutions safe for children and pets?

Question

Is it necessary for me to be home during the service?

Question

Are you licensed? Insured?

Question

What if I still see moss on my roof after treatment?

Question

How do you clean windows with a water-fed pole?

Request a Quote

A simple approach that puts you first

Clear communication

Reliable scheduling

Quality results